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Storm Documentation

What the Storm Left Behind

After a storm passes, visible damage is only what trained eyes recognize. This field guide walks through every surface and system to check — in sequence — so nothing gets missed before contractors or adjusters arrive.

Updated June 18, 2026

Documentation Order

Where to look. What to photograph.

Exterior Perimeter First

Walk the perimeter before accessing the roof. Soft metals at ground level — gutters, downspouts, AC units — confirm whether hail was present and provide size reference.

Roof Surface Second

Work from ridge to eave on each slope. North-facing slopes retain damage evidence longer. Document each area with a location reference in frame.

Interior Check Third

After exterior documentation, check attic for daylight penetration and fresh moisture. Check ceilings for active staining. Interior findings add context to exterior conditions.

What should I photograph after a storm?

Start with soft metals: gutters, downspouts, drip edge, AC unit top, vent caps. These show consistent impact patterns and are the easiest to document from the ground. Move to fascia, soffits, and painted trim surfaces. Note any visible shingle displacement or granule accumulation in gutters. Photograph everything with location context — which elevation, which section of the property.

Is it safe to get on my roof after a storm?

Not without proper equipment and experience. Storm conditions may have loosened sections of roofing, created wet or debris-covered surfaces, or compromised structural integrity in areas not visible from the ground. The Roof Shepherd conducts roof-level documentation safely. Ground-level documentation of soft metals and exterior surfaces can be done immediately and safely by the homeowner.

The Post-Storm Checklist

What to look for after a hail or wind event

Start at Ground Level

Before accessing the roof, check soft metals at grade. Gutters, downspouts, AC condenser units, and window sill cap flashing all dent at lower impact thresholds than shingles. Round dimple patterns on these surfaces confirm hail contact and give approximate size reference — the fastest ground-level verification of whether a hail event actually affected your property.

Roof Surface Indicators

Hail impact bruising displaces granules, exposing the darker fiberglass mat underneath. Granule deposits in the gutters after a storm are a reliable indicator visible from the ground. Functional damage — fractured substrate, cracked seams, uplifted tabs — is what determines long-term roof performance. Cosmetic granule loss alone doesn’t always mean replacement is needed.

Wind Damage Patterns

Wind damage concentrates at the leading edge, ridge, and penetrations where uplift pressure is greatest. Lifted or missing ridge caps, exposed nailing strips, and siding separation on the windward elevation are the first indicators. The most significant wind damage is often at flashing seams where sealant has failed under repeated pressure cycles — invisible from the ground but critical to document.

Why Documentation Timing Matters

The window closes faster than most homeowners expect

After a significant storm, out-of-state roofing contractors arrive in affected neighborhoods within 24–48 hours. Some begin making repairs or applying emergency tarps before the homeowner has a chance to document original conditions. Once any work begins, the before record is gone. Contractor modifications — even emergency ones — change the evidence base for any subsequent insurance conversation.

Documentation completed before any contractor accesses the property is the most defensible record a homeowner can have. It establishes what the storm left, not what a contractor found after modifications were made. That distinction matters when a claim is reviewed.

Post-Storm FAQs

Common questions after a storm event

How long do I have to document storm damage?

Texas insurance policies typically require prompt notice of a claim — usually 2 years from the date of loss under Texas Insurance Code § 542A. But documentation is most useful when done immediately: contractor traffic erases evidence, debris gets cleaned up, and secondary damage from an unresolved leak compounds quickly. Document before any contractor visits.

Do I need to file a claim before getting documentation?

No. Independent documentation before a claim decision is actually more useful — it establishes a baseline before the insurance process introduces any incentive to minimize or maximize the visible damage. You can decide whether to file after you understand what is actually present.

What if the storm happened weeks or months ago?

Late documentation is still useful, particularly for establishing current visible conditions. Weather data (NOAA SPC hail reports, wind event data) can corroborate a storm date. Photos timestamped after a documented storm event, combined with current visible conditions, still build a useful record — especially if damage has been progressing since the event.

What is a storm chaser and why should I avoid them?

Storm chasers are roofing contractors who follow major hail events into affected areas and solicit business door-to-door, often the same day or week of the storm. They operate under time and volume pressure, which increases the likelihood of poor installation quality, missing manufacturer certifications, and post-project warranty disputes. Independent documentation before any contractor engagement is the primary protection.

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