Reviews & Verification
Reviews & Verified Public Profiles
Direct links to every external profile so homeowners can verify credentials and ratings at the source. Do not rely on this page alone — check the live profiles directly.
Updated June 18, 2026
Review Wall
Five-star Google reviews
Every Google review is reproduced below verbatim, each with the owner’s response. The complete, current set is always visible on the live Google Business Profile.
After my family's experience with David and the rest of The Roof Shepherd crew, I don't see a reason to consider another roofing company. They explained to us and showed us, in clear and transparent detail, why we needed a new roof instead of a repair. They walked us through all of our options for materials and the differences in each type, all while easily fielding our questions. We never felt any pressure. Once we agreed on the best option for our family, the rest of the process went super smooth. They arrived to remove the old material and install the new exactly when they said they would. Since David had explained what would happen in our initial meeting, I knew what to expect, and what he said is exactly what happened. No surprises. They were fast, efficient, and the work was high quality. David checked in with us a couple of times to inform us about the progress and what they were doing, which we really appreciated. When they were finished, we went through photos and videos of what they uncovered during the removal of the old material, the installation process, and the finished product so we could see exactly what had happened. The roof looked great! We even had some good ole Texas thunderstorms roll through in the days after the install for a stress test, and everything held up perfectly. All in all, The Roof Shepherd made this such a stress-free and easy experience. We are so happy we made the right choice to work with them. If you need repairs or a new roof, these are the guys.
Owner Response
Bryant, thank you for taking the time to write such a detailed review. It means a lot. This Austin roof installation came together quickly, but the goal was still the same: explain the condition of the roof clearly, walk through the repair-versus-replacement decision, review the material options, and make sure your family knew what to expect before the work started. I'm especially glad the communication, timing, cleanup, and photo/video documentation helped make the process feel smooth and low-stress. A roof replacement is a major decision, and homeowners deserve to see what was found, what was installed, and why it mattered. We're grateful your family trusted The Roof Shepherd with your home. And those Texas thunderstorms right after the install were definitely a real-world stress test. I'm glad everything performed the way it should.
The Roof Shepherd LLC, came to my rescued in time when I was struggling to find help with my damaged roof. My home insurance at the time refused to provide help or pay for the damage to my roof at the time unless I pay the substantial amount they requested up front of ($28,500). I felt so lost, confused and helpless worrying on how to pay this and keep my home safe and prevent the roof from worse leaks due to bad weather and heavy rain our area was receiving at the time. Three months in praying asking God for help. On May 10th 2026, Saturday morning my doorbell rang. When I open the door I was met with a brighter smile of a man whom introduced himself as David Rodriguez and he wanted to speak with me about my roof. And that's when this beautiful blessed "Roof Shepherd" enter my heart ❤️, and my home. I praise God for His blessings and prayers answered. David the "Roof Shepherd" stuck with me and promise me that he will help me with my problems. He pray with, walked me through every difficult steps I needed to go through. From May 10th through November 7th we finally received the financial help I needed. I had also asked David to help me search for a new home insurance and yes, he came through that for me as well. God answered my prayers in time when I needed help and I could not thank Him enough. I thank you David for your service, you've never given up on me when I was struggling along the way. It was a long depressed and difficult 6 months but you were still there for me till end. I'm very proud to say, I now have a beautiful strong Roof on my house, and a reasonable well managed Home/Auto insurance. Yes I will and do recommend "The Roof Shepherd" 💯 to anyone and everyone who are struggling and are experiencing the same problem and difficult I've gone through with my Roof and home insurance. Please open your mind and give them a chance. They will answer all your questions and help you find the answers and solutions they see fit and helpful for you. They are very professional with their work. The whole staff are very friendly well manner respectful and hard working people . Thank you David "Roof Shepherd LLC" God bless you, your family and your work
Owner Response
Noela, thank you for taking the time to write such a heartfelt review. It truly means a lot. This was not a quick or simple situation, and I know it took months of patience, coordination, decision-making, and trust to finally get your roof completed. I'm grateful you allowed me to walk with you through the process, explain the roofing system, discuss your options clearly, and help you make informed decisions for your home. I'm especially thankful that your Copperas Cove, Texas roof is now completed and that your home is better protected moving forward. You and your family were patient through a difficult season, and I'm glad The Roof Shepherd LLC could be part of helping bring this project to the finish line. Thank you again for trusting me, for your prayers, and for your kind words. God bless you and your family.
David and his crew did a fantastic job inspecting our home. When they did the inspection in the attic they found subpar work done by the home builder which, if it had not been discovered, would have cost us well over $10K to correct. Roof joists were two feet short and not attached to anything — just left hanging, with no joist brackets. In time our roof would have collapsed. Thank you, Roof Shepherd.
Owner Response
Andrew, thank you for trusting us with your home in Round Rock. I’m grateful we were able to take the time to look beyond the surface of the roof and evaluate the attic, ventilation, and structural conditions affecting the roof system. A roof can look prematurely aged for reasons that aren’t always visible from the outside. In this case, the attic inspection and documentation helped identify serious underlying concerns before they became a much larger and more expensive problem. I appreciate you taking the time to share your experience. This is exactly why The Roof Shepherd focuses on careful inspection, clear documentation, and helping homeowners understand what is really going on with their roof before making major decisions. Thank you again for the opportunity to help.
David did an excellent job replacing our roof and gutters. I was very impressed with how clean they left the yard. They used good quality underlayment, unlike the previous roofer. Great communication. Our insurance adjuster knew who he was and it helped for a very smooth claim process. Highly recommend!
Owner Response
Dr. Liboiron, thank you for the thoughtful review. It was a privilege to help with your roof replacement and gutter installation in Pflugerville, Texas. I’m glad the communication, cleanup, underlayment selection, and overall installation process stood out to you. We try to treat every roofing project with clear documentation, quality materials, and a clean jobsite from start to finish. I also appreciate you mentioning how smooth the process felt. That kind of trust matters, especially when a homeowner is navigating a roof replacement and coordinating details along the way. Thank you again for allowing me to serve your family.
When we needed our roof changed, David of The Roof Shepherd in Austin, Texas was recommended to us. He took care in making our home look great. David is easy going and very friendly. The whole process of getting the roof done was made easy, thanks to him: from giving us time to choose what we really wanted, to coordinating the insurance process and recommending a company for rain gutters — which we are very pleased with. He even saw to it that our porch posts were repaired, sparing us a search. Everything was beautifully done and in a timely manner. Love the look of our new roof!
Owner Response
Claudette, thank you so much for taking the time to write this. It truly means a lot. It was a privilege to help with your roof replacement in Austin, Texas, and I’m glad the process felt easy and well-coordinated. Choosing a new roof is a big decision, so I’m glad you had the time and space to choose what you really wanted. I’m also glad we were able to help with the gutter recommendation and make sure the porch post repairs were addressed instead of leaving you to track that down on your own. Your home looks great, and I’m grateful you trusted me to help guide the project from start to finish.
The Roof Shepherd, David, did a great job on our roof repair. He was able to upgrade our shingles to a better class. Very polite and professional.
Owner Response
George, thank you for the kind review. I appreciate you trusting me with your roof replacement in Copperas Cove, Texas, and I’m glad we were able to help upgrade your shingles to a better class for your home. Clear communication, professional guidance, and making sure the homeowner understands the roofing options are always important to me. I appreciate the opportunity to help.
We needed a full roof replacement on our home here in Kyle, Texas after the recent storms. Because we have solar panels, we were worried about the process, but David and the team at The Roof Shepherd handled the entire solar detach and reset flawlessly alongside the new roof. His crew arrived right on time, worked hard, and left the yard completely spotless. It is hard to find honest contractors who can handle complex jobs like this, and I highly recommend them.
Owner Response
Brent, thank you for taking the time to leave such a thoughtful review. We appreciate you trusting The Roof Shepherd with your full roof replacement in Kyle, Texas, especially with the added coordination required for the solar panel detach and reset. Complex roofing jobs require clear communication, careful scheduling, and a crew that respects the property from start to finish. I’m glad everything went smoothly and that the yard was left spotless. Thank you again for the recommendation and for allowing us to help after the recent storms.
I am a realtor and my clients needed a roof inspection and estimate quickly. The next day, David came, inspected, and provided an estimate for a replacement, after explaining to the owners the issues and the pros and cons of different roofing materials. David was then able to get the roof replaced in less than a week! We are so thankful for David and his team — they were an absolute pleasure to work with!
Owner Response
Thank you for the kind review. I really appreciate the opportunity to help you and your clients with the roof inspection, replacement estimate, and roof installation in Austin, Texas. Timing matters in real estate, so I’m glad we were able to inspect the roof quickly, explain the issues clearly, walk through the pros and cons of different roofing materials, and help get the roof replacement completed without unnecessary delays. It was a pleasure working with you and your clients. Thank you again for trusting The Roof Shepherd.
David was an absolute pleasure to work with. He showed up right on time for the quote on our repairs and made the whole process smooth and stress-free. Great communicator, clear explanations, and genuinely easy to deal with from start to finish. If you’re looking for someone reliable who actually cares about doing things right, David is your guy. Highly recommend.
Owner Response
Thank you for the thoughtful review. It was a pleasure meeting with you in Georgetown, Texas, and helping you review the roof repair options for your home. I really appreciate you mentioning the communication, timing, and clear explanations. Even when a homeowner decides to go a different direction, my goal is still the same: show up on time, explain the roof concerns clearly, provide a straightforward repair quote, and help you make a confident decision. Thank you again for the kind words and recommendation.
David provided a great experience from beginning to end. He and his team were professional, communicative, and did excellent work on our roof. They made the whole process easy and stress-free, kept everything clean, and completed the job on time. Very happy with the results and would definitely recommend them to anyone needing roofing services.
Owner Response
Thank you so much for the kind review. I truly appreciate you trusting me and my team with your roof. I’m glad we were able to make the process feel easy, keep communication clear, protect the property, and complete the work on schedule. Clean workmanship and a smooth experience matter a lot to us, so it means a great deal to hear that reflected in your review. Thank you again for the recommendation and for allowing The Roof Shepherd to help with your home.
I needed help replacing my roof after a hail storm and David at The Roof Shepherd really helped me out. The team made the process really easy and streamlined. They were able to source excellent material and their work crew were professional and courteous at all times, and the quality of their work was top notch. I also appreciate how we were able to coordinate around my busy schedule.
Owner Response
Thank you for the thoughtful review. I really appreciate you trusting me and The Roof Shepherd after the hail storm. I’m glad we were able to make the roof replacement process easy, organized, and flexible around your schedule. It also means a lot that you recognized the crew’s professionalism, the quality of the materials, and the workmanship on the roof. Thank you again for giving us the opportunity to help protect your home.
It has been a year since my roof was replaced by the Roof Shepherd crew, and so far no complaints, no leaks, and my roof looks amazing! Working with David since our first text message was so easy communicating my needs and expectations — I could not be happier.
Owner Response
Ofranel, thank you for sharing this. It means a lot hearing that a year later the roof still looks great, there are no leaks, and everything is holding up the way it should. I also appreciate you mentioning the communication and process. My goal is always to make the project clear, easy, and handled with care from start to finish. Thank you again for trusting me and The Roof Shepherd with your home.
We just got into town after a long-distance move, and after looking at our new house we realized the builder paint was pretty bad. We wanted to get all the walls repainted fast before we moved in, and ended up getting connected with David. We’re super happy with everything — David and his crew were incredibly friendly, knowledgeable, and communicative the whole time, and the work came out great. David even noticed some other builder issues and had the crew fix them while they were there. Turnaround was lightning fast, and we didn’t have to change our move-in schedule at all.
Owner Response
Thank you so much for this thoughtful review. I know how stressful a long-distance move can be, especially when you’re trying to get settled and realize the home still needs work before move-in. I’m grateful you trusted us to help get the painting handled quickly, and I’m glad the crew were able to deliver quality work while keeping communication clear throughout the project. We also appreciate you noticing the extra details we addressed along the way — when we see issues that can reasonably be corrected while we’re already there, we try to do the right thing and help protect the home. Thank you again for trusting us, and we’d be honored to help with anything else you need in the future.
Excellent work. I appreciate David and the crew making repairs needed on the roof and also taking the time to explain and walk me through everything.
Owner Response
J. S., thank you for taking the time to share this. I appreciate you trusting the crew and me with the tile roof repair in Horseshoe Bay, Texas. I’m glad we were able to make the needed roof repairs and walk you through what we found. Clear explanations and communication are a big part of how I try to handle every repair, especially on tile roofs where the details matter. Thank you again for allowing The Roof Shepherd to help with your home.
The Roof Shepherd is amazing. He is very knowledgeable and easy to talk to. Getting a new roof can be stressful, but he made the process super easy. He answered all our questions and concerns, worked with our insurance company, and gave us a good price for a new Class 4 roof. The workers were very courteous and professional — they went the extra mile, made sure everything was okay in the attic, worked around the gutters, installed new vents, and later repaired our shed connected to the house. They got everything done in one day, hours ahead of schedule. I highly recommend The Roof Shepherd to anyone that needs a new roof!
Owner Response
Thank you so much for this review. It really means a lot. Getting a new roof can be stressful, so I’m grateful we were able to make the process easier, walk through the insurance side, answer your questions, and get your Class 4 impact-rated roof installed the right way. I also appreciate you mentioning the crew — they worked hard, stayed professional, handled the attic and ventilation details, worked carefully around the gutters, and helped make sure the shed repair was taken care of afterward. Thank you again for trusting The Roof Shepherd with your home and for recommending us. It was a privilege to serve your family.
The Roof Shepherd did an amazing job — the company and, more importantly, the crew were fast and reliable. They had our roof and vents done in a timely manner after the recent storms. We upgraded after all the hail and high winds we’ve had over the last few years, and to our surprise it brought a discount on our insurance as well. The house looks great. It was the easiest choice on home maintenance we have ever made. Hands down, I would choose them again and would recommend them to anyone.
Owner Response
Valerie, thank you so much for the kind review and for trusting The Roof Shepherd with your roof and ventilation work. I’m glad we were able to help after the recent storms and get everything handled in a timely way. Upgrading to an impact-rated roofing system can make a real difference, especially after years of hail and high winds, and it’s great to hear the insurance discount was a helpful surprise as well. I also appreciate you recognizing the crew — fast, reliable, and respectful work matters, and I’m grateful they represented the company well on your home. Thank you again for the opportunity to serve your family.
These guys are actually top notch. They did a couple of roofs in our neighborhood after a bad storm. They have excellent communication, gave amazing options, and even helped us work with the insurance company to get more than they were originally going to give us. Really great partners — you will be in great hands with them!
Owner Response
Thank you so much for this review. I really appreciate you trusting us after the storm and allowing us to help with your roof. We take communication, documentation, and giving homeowners clear options seriously, especially when storm damage and insurance are involved. I’m glad we were able to help you understand the process and make things easier from start to finish. It means a lot to be trusted by you and others in the neighborhood. Thank you again for the recommendation.
David did an amazing job working with us to get our roof repaired during the sale of our home. He was very responsive to communication, knowledgeable, kept to his schedules, and was very easy to work with. If we were keeping the home, I definitely would have hired him for a full roof replacement when the time came. Would definitely recommend using his services.
Owner Response
Thank you so much for the kind review. I really appreciate the opportunity to help with the roof repair during the sale of your home. I know timing, communication, and documentation matter in that situation, so I’m glad I was able to help make the process easier. Your recommendation means a lot, and I wish you all the best with your next chapter.
Dave was great — he went above and beyond what any company would do. There were major issues with my insurance company, and he was there every step of the way helping me get things done. Dave and his crew were great — they made sure my motorcycle was covered up properly during the work, and they cleaned up beautifully when they were done.
Owner Response
Thank you so much for this review and for trusting me and the crew with your home. I know this project had some difficult moments, especially with the insurance side of the process, and I’m grateful I was able to help with documentation, communication, and support along the way. It also means a lot that you noticed the care the crew took around your property and the cleanup after the roof was completed, because protecting the property matters just as much as the roof itself. I truly appreciate your kind words and your trust.
I recently got a roof installed and my trim painted with this company. The process was simple — David helped me pick out colors for the roof, and I had no idea there were so many to choose from. I appreciate David and his crew for taking care of my home and respecting my property by making sure everything was masked and cleaned up by the end of the process. These guys were on time, efficient, took care of everything I asked for, kept me updated throughout, and took care of the small details I was picky about. I would highly recommend!
Owner Response
Sloan, I really appreciate you taking the time to share this. It was a pleasure helping with your roof installation, trim painting, and the color-selection process. I’m glad the process felt simple and that the crew respected your property with proper masking, cleanup, and communication throughout the project. Those details matter, especially when we are working on someone’s home. Thank you again for trusting The Roof Shepherd with your roof and painting work.
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BBB & Profiles
Verified Profiles
Direct links to all public profiles
Ratings and accreditation status change. Always verify current status at the source.
Better Business Bureau
The Roof Shepherd LLC listed with the BBB under Round Rock, Texas. Current accreditation status and rating on the live profile.
Verify on BBB.orgGoogle Business Profile
The Roof Shepherd’s Google Business Profile for Round Rock, Texas. Reviews, hours, and contact information.
View on GoogleFacebook Business Page
Educational content, property documentation posts, and community engagement for Central Texas homeowners.
View on FacebookYouTube
Field explanation videos, condition documentation walkthroughs, and homeowner education content.
View on YouTubeBusiness Entity
Registered entity information
The Roof Shepherd LLC was formally established February 23, 2026, registered with the Texas Secretary of State. The public-facing brand is The Roof Shepherd. The legal entity is The Roof Shepherd LLC. Based in Round Rock, Texas operating as a service-area business covering Central Texas.
Common Questions
Common questions about public profiles and verification
How can I verify The Roof Shepherd's BBB status?
Visit bbb.org and search "The Roof Shepherd LLC" in Round Rock, Texas. The BBB profile shows current accreditation status, rating, complaint history, and business details. The Roof Shepherd does not control its BBB rating — it is maintained by the Bureau based on complaint response and business practices.
Why are there a limited number of Google reviews?
The Roof Shepherd LLC was formally established February 23, 2026. Every review listed represents an actual client engagement. Review velocity is a known trust signal — The Roof Shepherd does not solicit false reviews or use review generation services. Every review is real, named, and verifiable on the Google Business profile.
Is the BBB rating guaranteed to stay the same?
No. BBB ratings reflect current status at the time of last review. Ratings change based on complaint history, response times, and business practice verification. The profile on this page reflects status at the time of last site update. Always verify current status directly at the source.
What does it mean that Texas does not require a roofing license?
Any person can perform roofing work in Texas without a state license. This makes credential verification especially important. Verify current general liability insurance and workers compensation coverage directly with the insurer. Verify any manufacturer certifications directly with the manufacturer. The Roof Shepherd's licensed documentation visits are vetted through this process.