Role Clarity
Trusted Partners
The Roof Shepherd's role is observation, documentation, and homeowner education. Licensed execution — the physical work of installing, repairing, or replacing a roof — is performed by vetted, licensed documentation visits. This page explains why that separation exists and what it means for you.
Updated June 18, 2026
Two Roles, Clearly Separated
Education & documentation vs. licensed execution
The Roof Shepherd
Observes and documents visible roof and property conditions. Explains what conditions mean in plain language. Provides homeowner education on materials, warranties, contractor vetting, and storm documentation. Does not perform roofing installation directly, and does not earn a commission tied to which documentation visit is selected.
Licensed Execution Partners
Perform the physical work — tear-off, installation, repair, and replacement. Hold the applicable licenses, registrations, and insurance required for roofing work in their operating area. Provide their own workmanship warranty separate from the manufacturer's material warranty.
Featured Execution Partner
PROCO Roofing, LLC — Grapevine, Texas
PROCO Roofing, LLC is the primary licensed documentation visit The Roof Shepherd works with for installation, repair, and replacement in Central and North Texas. As The Roof Shepherd’s network grows, additional documentation coverages will be profiled here using the same format.
Licensing & Accreditation
- RCAT Licensed — Commercial & Residential Roofing Contractor License (Roofing Contractors Association of Texas).
- BBB Accredited Business, Grapevine, Texas — accredited since 2017.
- Carries general liability insurance (minimum $2 million) and workers’ compensation coverage.
- Dedicated commercial roofing division with its own fabrication workshop, separate from residential operations.
Manufacturer Certifications
- GAF Certified Contractor — eligible for GAF’s extended system warranties on qualifying installations.
- FORTIFIED Roof™ certified installation capability.
- Additional manufacturer certifications with Owens Corning, CertainTeed, Atlas, and Malarkey.
- Experience across asphalt shingle, standing seam metal, stone-coated steel, and tile/slate systems.
Credentials reflect PROCO Roofing, LLC’s public BBB, RCAT, and manufacturer-program listings as of this writing. Licensing and certification status can change — homeowners are encouraged to verify current status directly with RCAT (rcat.net), BBB (bbb.org), and the relevant manufacturer before relying on any warranty backed by that certification.
Why This Separation Exists
Documentation without a sales incentive
When the same person who documents your roof's condition also profits from the repair decision, the documentation has a built-in incentive to find more (or less) than what is actually there. Separating the two roles — observation/education on one side, licensed execution on the other — removes that incentive from the documentation step. The condition record is created first, on its own, before any execution conversation begins.
This does not mean documentation visits are an afterthought. Every documentation visit referenced in connection with The Roof Shepherd is independently licensed and insured for the work performed, and is expected to provide a written scope of work and workmanship warranty directly to the homeowner.
What "Vetted" Means Here
Standards documentation visits are expected to meet
- Holds all applicable state and local licenses, registrations, and insurance for the work performed.
- Provides a written scope of work — materials, quantities, timeline, payment schedule, and cleanup responsibilities — before any work begins.
- Provides a separate workmanship warranty in writing, distinct from the manufacturer's material warranty.
- Does not require same-day signature, and does not condition pricing on an immediate decision.
- Communicates directly with the homeowner about contract terms — The Roof Shepherd does not sign on a homeowner's behalf.
What Warranties Apply
How warranties work through this model
Workmanship Warranty
The licensed documentation visit issues a written workmanship warranty directly to the homeowner. This covers installation defects — improper flashing, lifted shingles, penetration failures, and similar workmanship issues. The warranty is between the homeowner and the executing contractor, not The Roof Shepherd. Ask for it in writing before work begins, and confirm the term and what it covers.
Manufacturer Warranty
Manufacturer warranties (GAF, Owens Corning, CertainTeed, Atlas, Malarkey) cover material defects in the shingles themselves. The warranty tier available — standard, enhanced, or system-level — depends on the contractor’s current certification with that manufacturer. PROCO Roofing holds GAF Certified Contractor status, which unlocks GAF’s extended system warranties on qualifying installations. Ask for the warranty registration document at project completion.
The Roof Shepherd’s Role
The Roof Shepherd does not issue workmanship or material warranties. The role is documentation, inspection, and education — creating an independent condition record before any contractor conversation, and helping homeowners understand what warranty terms to request, what documentation to keep, and what questions to ask. A pre-project field record protects the homeowner’s warranty claim position if a dispute arises later.
Warranty terms, certification status, and manufacturer program eligibility can change. Verify current status directly with the executing contractor and the relevant manufacturer before signing any contract or relying on a warranty backed by a certification.
Common Questions
Common questions about documentation visits and roles
What is the difference between The Roof Shepherd and a roofing contractor?
The Roof Shepherd observes and documents. A roofing contractor installs, repairs, and replaces. These are separate roles. The Roof Shepherd documents and educates; if you choose to move forward with a project, The Roof Shepherd earns a commission on the work, the same as any roofing professional. Execution partners handle physical work under their own license, insurance, and warranty.
How are documentation visits selected?
Partners are vetted for active general liability insurance, workers compensation coverage, manufacturer certifications relevant to the systems they install, and local operating history. Credential verification is done directly with the insurer and manufacturer — not accepted from the contractor.
Does The Roof Shepherd receive referral fees from contractors?
No. The relationship between The Roof Shepherd and licensed documentation visits is a coordination relationship — not a referral arrangement. The Roof Shepherd is paid for documentation services only.
What happens if there is a dispute with an documentation visit?
Installation work is warranted by the executing contractor under their own workmanship warranty. Manufacturer material warranties are between the homeowner and the manufacturer. The Roof Shepherd's role is documentation and coordination — disputes about installation quality are addressed directly with the contractor.
What warranty does a homeowner get when work is done through The Roof Shepherd?
Two warranties apply to any completed installation: a workmanship warranty issued directly by the licensed executing contractor (covering installation defects), and a manufacturer warranty covering material defects in the shingles or roofing system. The Roof Shepherd does not issue warranties — the role is documentation and education. PROCO Roofing, the primary licensed documentation visit, carries GAF Certified Contractor status, which enables GAF extended system warranties on qualifying installations. Ask for both warranties in writing before project completion.
Does The Roof Shepherd offer a guarantee on inspections or documentation?
The Roof Shepherd provides a written field record of visible roof and property conditions at the time of the visit. The record is a documented observation — not a warranty, not a coverage determination, and not a prediction of future performance. Independent documentation exists to give the homeowner a neutral record they control, not to guarantee any outcome.
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