National First Responders Day: A No-Ladder Home Check for Shift Families in Round Rock

GUIDES

A No-Ladder Home Check for Shift Families

• Walk the yard after a storm. Look for pieces of shingle, piles of granules at the downspout outlets, and dented gutters or downspouts. Note what you see before anyone cleans it up.
• Check the ceilings from inside. Look for new stains or bubbling paint, especially near bathroom fans, chimneys, skylights and the attic hatch.
• Watch the gutters during a rain. Water spilling over the front edge, or a gutter pulling away from the fascia board, means water is not being carried away from the house.
• Look at the paint on trim and fascia. Peeling paint and bare wood let water into the boards behind them. Caulk that has pulled away around windows and trim does the same.
• Take dated photos. Shoot from the same spot each time, so the photos show what changed and when you found it.
• Stay off the roof. A wet or hot roof is a fall hazard, and you should never have to climb to get an honest answer.

GUIDES

Make an "On Shift" Card for the Fridge

When something happens while your first responder is on duty, the person at home should not have to hunt for information. Put these on one card:

• Your insurance company's claim phone number and your policy number
• Your roofer's phone number
• Where the water shutoff and the breaker panel are
• Who to call for a tarp if water is coming in

Many insurance policies ask for prompt notice of damage. Read yours so you know what it asks, and write down the date you first noticed the damage.

GUIDES

Our First Responder Appreciation Offer

Through February 28, 2027, The Roof Shepherd offers 5% off full retail roof replacements and full interior or full exterior painting, up to $1,000 per job, for:

• Armed forces
• Law enforcement
• Firefighters
• Emergency communications
• Trauma care

Spouses or partners, parents and adult children of an eligible first responder also qualify.

The terms, in plain words:

• The agreement must be signed by February 28, 2027.
• It applies to retail work you pay for yourself. It is not available on insurance claim work.
• Roof repairs, tune-ups, partial painting, gutters and other services do not qualify.
• One discount per job.
• Eligibility, the relationship and the project scope are confirmed in your written proposal. If we look at an ID or badge at signing, we never copy or keep it.

Why we do this, and who we stand with: Standing With Texas First Responders.

GUIDES

A Separate Program for Military Homeowners

GAF, the shingle manufacturer, runs its own Roofs for Troops rebate this year. It is GAF's program, not ours, and it has its own rules:

• GAF offers eligible active duty members, honorably discharged veterans and retirees of the U.S. military a $250 rebate on a qualifying GAF roofing system with a GAF enhanced warranty installed by December 31, 2026, on a home the service member owns.
• The homeowner files the rebate claim with GAF, and GAF decides eligibility and handles payment. GAF's terms say the claim must be received within 90 days of the warranty issuance date on the warranty letter.
• First responder status alone does not make someone eligible for the GAF rebate.
• This program and our appreciation offer are separate, each with its own requirements. Nothing combines automatically. If you think both may apply, ask, and what applies to your project goes in writing.

Read GAF's full terms at gafroofsfortroops.com.

The Roof Shepherd LLC is a GAF Certified Plus™ Contractor¹ and can offer the System Plus Limited Warranty and the Silver Pledge™ Limited Warranty², which are among the enhanced warranties the rebate requires. We promote GAF programs only for homes within 100 miles of our Round Rock office.

¹ Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use. Visit www.gaf.com/gaf-contractor-terms-of-use for details.

² Visit gaf.com/warranties for complete coverage and restrictions and gaf.com/lrs for qualifying GAF products.

GAF, GAF Certified Plus and Silver Pledge are either registered trademarks or trademarks of BMIC LLC in the United States and/or other countries.

GUIDES

Keep Learning

The roof maintenance guide covers the rest of the upkeep a roof needs, roofing in Round Rock covers the local side, and the Learning Center has the rest of our homeowner education.

Everything Under Your Roof - Guided Right™